Bonden Co.

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Delivery service

Once ordered place,  goods will deliver within 48hrs. We will send confirmation by email once goods sent.

1) Deliver to HK:   Free, no min. sales require. we use either Shun Feng or Hong Kong post office, customer should receive within 1 day. Remote area likes  Lantau Island will take 48 hours.
2) Deliver to mainland:  Buyers will pay for the deliver charge.  Shun Feng  courier service will be used  to deliver. Shun Feng   will collect the shipment  fee.
3) Oversea:  Use hong kong post office service is cheaper but longer. Our experience by Air  1) japan: about 7 days 2) USA: 12 days  By sea 1) Australia about 30 days 2) England  about 30 days.


Return service

we will fully responsible for the courier charge if the goods sent wrongly, defect items. But please return the original goods  first than we will re send the correct item.  We will arrange courier to pick up the item at our cost.


Exchange item
 
we welcome customer to exchange any items within 7 days. Please bring to any bonden retail shop to exchange with original packing.  For the Softie 750TC bedding items like  fitted sheet, duvet cover and pillow cases, please do not unpack it. We won't accept for exchange once the packaging is unpack. Other than these items, like down comforter, down pillows, fleece blanket...etc.  we will accept for exchange even the packaging is un pack.

Cancel order

if the items are no stock or customer wants to change it before the goods send.  we will refund back to debit account from Paypal.




Contacting us

Causeway bay: 3568-3050
Kowloon bay: 2722 -5017
Kwun Tong: 3521 0206

Shops location:


1) Sheung Wan:115 Wing Lok St.G/Fl  Tel: 2722 5177  Opening hours: 11:00- 7:30 (Can Park outside)
3) Causeway Bay: 492 Lockhart Rd., Shun Hei Bldg., 2/Fl, Rm. 202, Tel: 3568 3050 Opening hours: 11:30 - 8:00
2) Kwun Tong : 62 Kai Yuan Rd., Camel Paint Bldg., Block 3, 3/F, Rm. Q Tel: 3521 0206 Opening hours: 11:00 - 7:00
4) Kowloon bay : 19 Sheung Yuet Rd., Fook Hong Ind. Bldg., 5/Fl., Room 1 Tel: 2722 5017. Opening hours: 11:00 - 7:00 (Paking available but not sunday) 

Email contact: bonden@bonden.com

 

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